ServiceRX Fitness Equipment Repair – Frequently Asked Questions

At ServiceRX, we repair and maintain fitness equipment every day in gyms, apartment communities, hotels, medical facilities, corporate fitness centers, and homes.
These FAQs are based on real service calls and real equipment failures, not theory. They’re designed to help you understand what’s going wrong, what you can safely check, and when it makes sense to call a professional.

🔧 General Fitness Equipment Repair

What does ServiceRX specialize in?

ServiceRX specializes in fitness equipment repair and preventive maintenance for treadmills, ellipticals, exercise bikes, stepmills, and strength machines. Our focus is extending equipment life, improving safety, and reducing unnecessary replacement costs.

Do you service commercial fitness equipment?

Yes. We regularly service equipment in apartment communities, hotels, gyms, medical facilities, corporate fitness centers, and residential settings.

Is preventive maintenance really worth it?

Yes. Preventive maintenance is thousands of dollars cheaper than replacement. Most major failures we see could have been avoided with regular cleaning, lubrication, and inspection.

🏃 Treadmill Repair FAQs

What are the most common treadmill problems?

The most common treadmill issues we see are worn walking belts and decks, lack of lubrication, belt misalignment, drive motor overheating, and motor control board failures.

Why is my treadmill belt slipping or hesitating?

Belt slipping or hesitation is usually caused by a loose or misaligned belt, a dry deck, or a worn walking belt. First, check belt alignment and lubrication. If the problem continues, the belt and deck may need replacement.

How long should a treadmill belt and deck last?

In commercial environments, treadmill belts and decks typically last 3–5 years with proper lubrication and maintenance. Without maintenance, failure can happen much sooner.

Is it better to repair or replace a treadmill?

In most cases, repairing a treadmill is far more cost-effective than replacing it — especially when the frame and electronics are still in good condition. Replacement is usually only necessary when multiple major components fail at once.

Can WD-40 damage my treadmill?

Yes. WD-40 is not designed for treadmill lubrication and can damage belts, decks, and internal components. Always use manufacturer-approved, 100% silicone-based lubricant.

🚴 Elliptical & Exercise Bike FAQs

Why does my elliptical squeak or make knocking noises?

Squeaking or knocking is typically caused by worn bearings, loose hardware, lack of lubrication, or debris buildup. These issues are common and usually repairable with proper service.

Why does my exercise bike resistance feel inconsistent?

Inconsistent resistance is often caused by calibration issues, worn resistance systems, or electronic component failure. These issues usually require inspection by a trained technician.

Can I do basic maintenance on ellipticals and bikes myself?

Yes. Cleaning, tightening visible bolts, and basic inspections are safe for most users. Electrical issues, resistance problems, or internal noises should be handled by a professional.

🏋️ Strength Equipment & Safety

Are frayed cables on strength machines dangerous?

Yes. Frayed cables are a serious safety hazard and should be replaced immediately to prevent injury.

How often should strength equipment be inspected?

We recommend weekly visual inspections and monthly detailed checks, especially in commercial or high-use environments.

🧼 Maintenance, Cost & When to Call a Pro

What’s the biggest mistake people make with fitness equipment?

Skipping regular maintenance. Sweat, dirt, and friction cause wear faster than most people realize, and small issues often turn into expensive repairs.

What are signs my equipment needs service?

Unusual noises, hesitation, vibration, inconsistent resistance, burning smells, or visible wear are all signs that service is needed.

When should I call a professional instead of trying to fix it myself?

If the issue involves electronics, motors, repeated failures, unusual noises, or safety concerns, it’s best to call a trained fitness equipment technician.

📞 Need Help With Your Fitness Equipment?

If you’re unsure what’s wrong or want to prevent bigger problems, ServiceRX can help. Our technicians focus on diagnosing issues accurately, extending equipment life, and protecting your investment — not pushing unnecessary replacements.