Serving North & South Carolina
Fitness equipment repair and preventive maintenance across the Carolinas.
Broken equipment costs you members, residents, and guests. We keep it running. ServiceRX repairs and maintains commercial and residential fitness equipment for gyms, apartment communities, hotels, and physical therapy clinics, caring for 1,200+ machines every month.
Request service
One short form. We reply the same business day, Monday through Friday.
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- What we do
- Repair and preventive maintenance for commercial and residential fitness equipment
- Equipment
- Treadmills, ellipticals, bikes, stepmills, rowers, strength and cable machines
- Who we serve
- Gyms, apartment communities, hotels, corporate wellness, physical therapy clinics, homes
- Service area
- North Carolina and South Carolina
- Established
- 2011, headquartered in North Carolina
- Hours
- Monday–Friday, 9am–5pm
- Contact
- 888-383-6371
service@gosrx.com - Pricing
- Upfront quote before any work begins. Fully insured.
Three steps from "it's broken" to "it's fixed"
No phone tag, no mystery pricing. Here is exactly what to expect.
Tell us what's down
Call, text, or use the form. A phone number and a sentence about the problem is enough to get started.
Same-business-day reply with upfront pricing
A ServiceRX coordinator confirms scheduling and gives you honest pricing before any work is done.
A factory-trained tech fixes it right
Repaired on site with the correct parts, documented for your records, and backed by our satisfaction guarantee.
Our technicians, on your floor
Real ServiceRX visits, not stock photos. This is what a service call looks like.
Fitness equipment doesn't fail randomly. It follows a pattern.
Belts wear, decks dry out, bearings loosen, error codes stack up. By the time someone on staff hangs an "out of order" sign on it, the machine has been asking for help for months. Preventive maintenance interrupts the pattern before it costs you.
Quiet wear
Friction rises, lubrication breaks down, calibration drifts. Nobody notices yet.
Warning signs
Hesitation on startup, belt slip, new noises, intermittent error codes.
Breakdown
Downtime, member complaints, safety risk, and an emergency repair bill.
Scheduled PM
Inspection, cleaning, lubrication, and adjustment on a schedule, so phase 3 rarely happens.
The same machine, two very different futures
Equipment condition over five years of heavy use
Three ways we keep your floor open
Preventive Maintenance
Custom PM plans that extend equipment life, cut emergency repair costs, and keep "out of order" signs off your floor.
- Inspection, cleaning, lubrication, calibration
- Minor repairs handled on the spot
- Quarterly, monthly, or custom schedules
- Documented visits for liability protection
Equipment Repair
Fast, accurate diagnosis and repair by factory-trained technicians. Fixed right the first time.
- Treadmills, ellipticals, bikes, stepmills, rowers
- Strength equipment and cable systems
- Consoles, motors, belts, decks, bearings
- Honest, upfront quotes before work begins
Parts & Support
The right OEM part, sourced and installed, plus technical guidance when you need a second opinion.
- Belts, decks, motors, consoles, cables
- All major manufacturers
- Install included or ship-to-you
- Straight answers on repair vs. replace
Built for facilities where equipment can't sit broken
Every facility type has different stakes. A dead treadmill means canceled memberships in a gym, bad reviews in a hotel, and resident complaints in an apartment community. We know the difference.
Gyms & Studios
Keep members happy and equipment earning.
Hotels & Resorts
Protect guest reviews and amenity scores.
Apartments & HOAs
A fitness center residents actually brag about.
Corporate & Campus
Safe, reliable wellness spaces for your people.
Physical Therapy & Clinics
Rehab equipment patients can trust, kept in spec.
Home Gyms
Residential repair from the same pro technicians.
The Carolinas, covered.
ServiceRX technicians serve North Carolina and South Carolina from hubs in Charlotte, the Triangle, the Triad, Western NC, the Sandhills, the Upstate, and the Midlands. Not sure if we reach you? Drop your address in the form above and we'll confirm same day.
Questions we get every week
What does ServiceRX do?
Do you work on my brand of equipment?
What does preventive maintenance include?
How often should commercial gym equipment be serviced?
Should I repair or replace a broken treadmill?
How fast can a technician get to me?
Do you service home fitness equipment?
Real answers from people who fix this equipment every day
The questions we get asked most, answered in plain language. These are the same guides our own techs point customers to.
What common treadmill error codes mean, and what to check first
Decode the motor, belt, and console fault codes before you call, and know which ones need a technician.
Read the guide →EllipticalsElliptical troubleshooting: squeaks, wobble, and dead consoles
A practical walk-through of the most common elliptical failures and what causes them.
Read the guide →CostsTreadmill belts: how they wear and what repair really costs
What a worn belt looks like, why it matters for safety, and honest numbers on repair vs. replace.
Read the guide →What you can hold us to
Six things every customer gets. None of them are new; they are how ServiceRX has worked since 2011.
- Established
- 2011, North Carolina
- Technicians
- Factory-trained on the brands they service
- Insurance
- Fully insured; certificates of insurance on request
- Pricing
- Quoted upfront, before any work begins
- Contracts
- No long-term contract required
- Our standard
- Satisfaction guarantee on every visit
Your equipment is telling you something. We speak fluent treadmill.
Request service now, or ask about a preventive maintenance plan that keeps you off the emergency-repair roller coaster for good.
Request service