Repair · Commercial & residential

Fitness equipment repair across North and South Carolina.

When a machine goes down, you need it diagnosed correctly and fixed once. ServiceRX technicians arrive with the tools, the training, and the parts inventory to repair cardio and strength equipment on site, and you approve the price before any work begins.

● Factory-trained technicians● All major brands serviced
● Fully insured● Upfront pricing, always

Request service

One short form. We reply the same business day, Monday through Friday.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Name*
Overview

What this service covers

Most fitness equipment failures come down to a short list of causes: worn belts and decks, failed drive motors or motor control boards, dirty or damaged consoles, worn bearings and pedal arms, stretched or frayed cables, and loose hardware from thousands of hours of use. A factory-trained technician recognizes the pattern quickly, and you get an upfront quote before any work begins. When parts are needed, they are ordered for your exact model.

How a repair visit works

  1. You tell us the symptom. Machine type, brand, and what it is doing (or not doing). Photos of error codes help.
  2. We confirm scheduling the same business day and send a factory-trained technician.
  3. Diagnosis, then a quote. Nothing is repaired until you approve the price.
  4. Repair, test, document. The machine is run through its full range and you get a record of the work.

Repair or replace?

We will tell you plainly. As a rule, commercial-grade equipment under about ten years old is worth repairing when the repair costs less than half of replacement. Older residential equipment with a failed motor or control board is sometimes not. Either way, you get a straight answer before you spend anything.

How it works

From request to running

1

Tell us what's down

Call, text, or use the form. A phone number and a sentence about the problem is enough to get started.

2

Same-business-day reply with upfront pricing

A ServiceRX coordinator confirms scheduling and gives you honest pricing before any work is done.

3

A factory-trained tech fixes it right

Repaired on site with the correct parts, documented for your records, and backed by our satisfaction guarantee.

Brands

Manufacturers we service

Common brands

Don't see yours? We service nearly every commercial and residential brand sold in the Carolinas. Ask.

Straight answers

Questions about this service

How fast can you repair down equipment?
We confirm scheduling the same business day, and most repairs across our service area are scheduled within 24 to 72 hours.
How do parts work?
The technician diagnoses the machine first and quotes the repair upfront. Parts are ordered for your exact model after you approve, and the repair is completed when they arrive.
Is there a diagnostic or trip charge?
Yes. Every repair visit has a $175 trip charge. That charge covers travel within 30 miles of a scheduled route and the first hour of technician time on site, which the technician uses to diagnose the machine and, where possible, begin the repair. Diagnosis is not free and is not a separate line item; it is paid work inside that first hour. Labor beyond the first hour is billed at $95 per hour for commercial equipment and $50 per hour for residential. If parts must be ordered, the return visit to install them is a separate trip with its own trip charge. You approve the repair quote before any repair work begins.
Do you repair home equipment?
Yes. Residential treadmills, ellipticals, bikes, and strength equipment are serviced by the same factory-trained technicians throughout North and South Carolina.
What if the machine is not worth fixing?
We will tell you. You get an honest repair-versus-replace recommendation before spending anything, and we can help with new equipment installation if replacement is the right call.

Ready when you are.

Request service now. Same-business-day reply, upfront pricing, factory-trained technicians.

Request service
or call 888-383-6371
Page last reviewed September 2026 by ServiceRX factory-trained technicians. Questions? Call 888-383-6371.
Call nowRequest service