Guides

Precor error codes: the 10 we see most, and what to do

A Precor treadmill, elliptical or other cardio machine shows an error code when it detects a fault. The same codes are used across Precor's cardio equipment. These are the 10 codes our technicians see most often in gyms, apartment communities and hotels, what each one means in plain words, and the one safe thing your staff can check first.

● Factory-trained technicians● All major brands serviced
● Fully insured● Upfront pricing, always

Request service

One short form. We reply the same business day, Monday through Friday.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Name*

Before you do anything

Before you call: what to send us

  1. Write the code down exactly as it shows on the screen.
  2. Turn the machine off, wait one minute, and turn it back on. Do this once.
  3. If the code comes back, take the machine out of use and put up an Out of Order sign. Free printable Out of Order sign
  4. Call ServiceRX at 888-383-6371. We repair Precor equipment in North Carolina and South Carolina.

What does Precor error 15 mean?

The machine's power electronics saw the voltage climb too high. This usually points to the braking resistor, the part that soaks up extra energy when the belt slows down. Restart once. If it comes back, call for service.

What does Precor error 22 mean?

The machine told the drive motor to start, but it never got a signal back saying the motor was turning. Make sure nothing is caught under the belt, then restart once. If it comes back, call for service.

What does Precor error 27 mean?

The drive motor is pulling too much current. The most likely cause is a worn running belt and deck creating too much friction; a motor problem is less likely. Stop using the treadmill and call for service. Running it this way can damage the motor and the controller.

What does Precor error 30 mean?

The console and the lower control board have stopped talking to each other. The most common cause is the cable between them: loose or damaged. Restart once. If it comes back, call for service.

What does Precor error 32 mean?

Another break in communication between the console and the lower control board, coming from the other direction. It often shows up right after the machine was moved or worked on. Restart once. If it comes back, call for service.

What does Precor error 40 mean?

The machine told the incline (or the ramp on an EFX) to move and saw no movement. Common causes are a blown incline fuse or something jamming the incline. Check that nothing is under or behind the machine, then restart once. If it comes back, call for service.

What does Precor error 42 mean?

The incline is outside the range the machine expects. It can clear on its own if the incline returns to its normal range. Restart once. If it keeps coming back, call for service.

What does Precor error 44 mean?

The incline moved when nobody asked it to. This is usually a loose connection or a failing sensor on the incline system. Stop using the machine and call for service.

What does Precor error 80 mean?

There is a fault with a paddle switch. Check that the paddle switches are not stuck or damaged, then restart once. If it comes back, call for service.

What does Precor error 82 mean?

Another paddle switch fault, from the same family as error 80. Check the same way. If it comes back, call for service.

Free printable

Fitness Equipment Maintenance Log

A 5-page log for your facility: a preventive maintenance checklist, an equipment list, a page per machine, and a staff problem report. Print it and keep it in a binder.

Download the maintenance log (PDF)

Code not listed, or still showing after a restart?

Write it down and call ServiceRX at 888-383-6371, or request service on this page. We repair and maintain Precor treadmills, ellipticals and other cardio equipment for gyms, apartment communities, hotels and homes in North Carolina and South Carolina, with factory-trained technicians.

Request service
or call 888-383-6371
Call nowRequest service